USB devices sometimes disconnect and reconnect randomly. This can be problematic and confuse you while accessing or transferring files.

The error could be due to hardware or system specific malfunctions, but there are several ways to resolve this issue.

illustration-usb

Express solutions

Let’s start by exploring some quick and easy solutions to fix this problem:

  • Restart your PC when you encounter this problem.
  • Plug your USB device into a different USB port. This will help you determine if the initial port is to blame or not.
  • Plug your USB device into another computer. This will help you determine whether the problem is with your PC or with the USB device.
  • Disable the Windows fast startup setting and restart your PC.

Reinstall USB Drivers

This problem can be caused by faulty USB drivers. To resolve it, you can uninstall and reinstall your USB drivers.

  • To start, press Windows + X and in the menu select Device Manager.
  • Expand the section USB bus controllers.
  • Right click on the USB driver and select Uninstall the device.
  • Restart your computer. Windows will automatically reinstall the USB drivers.

Configure your PC’s power management settings

While configuring your PC’s power settings might be correct, it can cause several issues. For example, you may run into this problem because of the way you have configured your PC’s power options.

To fix this problem, here’s what you need to do:

  • Press on Windows + X and select Device Manager.
  • Expand the section USB bus controllers, right-click your USB driver, and select Properties.
  • Go to the tab Power management.
  • Uncheck the box Allow the computer to turn off this device to save power and press okay.
  • Restart your PC to save these changes.
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Disable the selective USB suspend setting

This problem can be caused by your PC’s selective USB standby settings. To resolve it, turn off the USB selective standby setting by following these steps:

  • Type Control panel in the search bar of start menu and select Control panel.
  • In the drop-down menu View By, select Large icons.
  • Select Power Options in the main window and select Change mode settings.
  • In the next window, select the option Change advanced power settings.
  • In the screen Power Options, locate and develop USB settings.
  • Expand USB selective suspend setting and deactivate the options On battery and On sector.
  • Click on Apply, then on okay.
  • Restart your PC to save these changes.

Run the troubleshooter

The troubleshooter can help you resolve this problem. To get started, here are the steps you can take:

  • Open them Windows 10 settings (Windows + I).
  • Click on Update & Security> Troubleshoot.
  • Click on Additional troubleshooting utilities.
  • Select Hardware and peripherals and press the button Run the troubleshooter.
  • When the process is complete, close the utility and restart your PC.

Use DISM and SFC tools

This problem can be caused by corrupted system files. In this case, you can solve it using DISM and SFC tools.

  • To get started, run the DISM tool using the following steps:
  • Press on Windows + R and type cmd.
  • Press on Ctrl + Shift + Enter to open a window Command Prompt with Administrator rights.
  • Type the following command and press Entrance :
DISM /Online /Cleanup-Image /ScanHealth
  • When the scan is complete, type the following command and press Entrance :
DISM /Online /Cleanup-Image /RestoreHealth
  • Restart your PC when the scan is complete.
  • Then open Command Prompt as shown in the previous steps.
  • From there, run an SFC scan by typing the following command and pressing Entrance :
sfc /scannow
  • When the scan is complete, close Command Prompt and restart your PC.
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