Can’t wake your Windows 10 PC from sleep mode using keyboard or mouse? Here is how to fix this problem.
Sleep mode is a convenient power option for your computer because it lets you pick up where you left off. Normally, all you need to do is press a key on the keyboard or move your mouse to wake your PC from sleep mode.
But what if it doesn’t work? You can still wake it from sleep mode with the power button, but using the keyboard or mouse is more convenient. Here’s what to do when your keyboard and mouse fail to wake your Windows 10 computer from its sleep state.
How to wake up your computer with the keyboard or the mouse on Windows 10?
If your mouse or keyboard fails to wake your computer from sleep, you must enable an option to confirm that they are allowed to do so. Follow these steps:
- Right click on the button Start, or press Windows + X, to open the menu Power User. Select Device Manager.
- You will see a list of categories for devices connected to your PC. If you cannot wake your PC from its sleep using the keyboard, click on the arrow next to Keyboards.
- This list will display one or more entries for your PC keyboard. Double-click on each of them, then select the tab Power management at the top of the list. If you don’t see this tab for a particular entry, go to the next one.
- On the tab Power management of each entry, make sure that the box Allow this device to wake the computer from sleep mode is checked. Click on okay when you are done, making sure to do this for all entries.
Your keyboard should now be able to wake your PC from sleep mode.
- Repeat these steps for the category Mouse and other pointing devices in the Device Manager if you have a problem with your mouse not waking your PC from sleep mode.
Be careful when using these options with a laptop. If you have a wireless mouse connected and you forget to turn it off, you could accidentally wake your laptop from its sleep state while in a bag. This could generate a lot of heat, and therefore damage your computer, if you leave it on for a while.
Other solutions if the keyboard and mouse do not wake your computer from sleep mode
The above steps should wake your PC from sleep in most cases. But if you’re still having trouble, there are a few more things to check.
If the tab Power management is not displayed for your keyboard or mouse, it means your hardware does not support waking up the computer or you have not installed the correct drivers.
Also, it might seem obvious, but make sure your keyboard and mouse are working properly. If they suddenly don’t do anything, of course they won’t be able to wake your PC from its sleep state.
Prevent your PC from shutting down USB ports
Your computer may also lower power to its USB ports when it is asleep. In this case, it does not pick up the signal when you move your mouse or press a key on the keyboard.
- To resolve this problem, return to the Device Manager and expand the section Universal serial bus controllers or USB bus controller.
- As you did before, double click on each entry and check the tab Power management. Disable the option Allow the computer to turn off this device to save power for each entry, and see if that fixes your problem.
- You should also check a setting in your PC’s power mode that allows it to disable USB ports. Go to Settings> System> Power and standby and click on Additional power settings on the right side. If you don’t see this option, expand the Settings window horizontally until it appears.
- On the page of Control panel resulting, click Change mode settings to the right of the current power plan. Then choose Change advanced power settings to open a window with more options. In this window, expand USB settings, then USB selective suspend setting. Set this setting to Deactivated and click on okay.
This will prevent your system from turning off the USB ports to save power, which should help it wake up from sleep mode with a keyboard and mouse more reliably.
For Bluetooth mice and keyboards
If you are using a Bluetooth mouse and keyboard, your computer may not receive Bluetooth signals when it is asleep. You cannot fix this problem in the Device Manager. So you can update your Bluetooth driver or consider getting a newer Bluetooth adapter, which handles power well.
Easily wake your computer from sleep
You should now be able to wake your computer from sleep by pressing a key on the keyboard or moving your mouse. The problems are usually related to the management of USB power, which you can resolve by following the instructions above.à